By Jill Acklin, Indiana Office of Court Services Every day we can provide superior customer service to the citizens with whom we come into contact—our “customers.” Judges are taking innovative approaches to customer service and are sharing what they have learned. Often those who speak with court staff are intimidated, afraid, or confused by the judicial process. If the questioner doesn’t have his thoughts in order, co … [Read more...] about Customer Service in Today's Courts
Service
When the Honorable Judge Has Been Served…Send it to me!
The unpleasant day might arrive when a summons or a notice arrives that names a judge as a defendant. Do not fret, just send it to me! There are four primary types of notices or summons that may land on a judge’s desk: unemployment claims, discrimination charges, notice of tort claims and actual lawsuits. The type of response will depend on the nature of the case or complaint. In every civil case you can count on the … [Read more...] about When the Honorable Judge Has Been Served…Send it to me!